Loup Power District Login & Bill Pay Guide
Navigating your utility account shouldn’t be a hassle. This guide provides a streamlined overview of how to access your Loup Power District account, the available payment methods, and the direct lines to customer support.
How to Login
Loup Power District offers an online portal that allows customers to view billing history and make secure payments. Follow these steps to access your account:
- Visit the official Loup Power District website (loup.com).
- Locate the “Bill Payment” or “Pay My Bill” link, typically found in the main navigation menu or on the homepage.
- You will be redirected to the secure payment portal.
- Enter your Account Number and Password (or Last Name/Business Name if registering for the first time).
- Click “Login” to enter your dashboard.
Payment Methods
Loup Power District provides flexibility for bill payments. Select the option that is most convenient for you.
1. Online Payment
The most direct method is through the website. You can pay using a credit card (Visa, MasterCard, Discover) or an electronic check (e-check). The system is available 24/7.
2. Automatic Bank Draft (ACH)
Ensure your bill is always paid on time by signing up for the Automatic Bank Draft plan. This service automatically deducts the amount due from your designated checking or savings account on the due date. You can typically enroll via the online portal or by contacting the office.
3. Pay by Mail
Send your payment along with the bottom portion of your bill statement. Please use the return envelope provided or mail it to the general office address. Allow 3-5 business days for delivery.
4. In-Person and Drop Boxes
Payments can be made in person at the Columbus General Office or strictly via drop boxes at various approved locations throughout the service territory (such as local banks or designated grocery stores in the district).
Customer Service Contacts
If you have questions regarding your electric rate, need to report an outage, or require assistance with a new service connection, use the contact details below.
| Contact Type | Information |
|---|---|
| General Inquiries | (402) 564-3171 |
| Toll-Free Number | (800) 564-3171 |
| General Office Address | 2404 15th Street Columbus, NE 68601 |
| Mailing Address | P.O. Box 988 Columbus, NE 68602-0988 |
| Office Hours | Monday – Friday: 8:00 AM – 5:00 PM (Excludes major holidays) |
| After-Hours / Outages | Call the main line (402) 564-3171 (Available 24/7) |
Disclaimer: Service hours and contact points are subject to change by the utility provider. Always verify critical information on the official Loup Power District website.