Dawson Public Power District Login & Bill Pay Guide
Managing your electricity service with Dawson Public Power District (DPPD) is streamlined through their digital tools. This guide offers a direct walkthrough for accessing your account, reviewing payment options, and contacting the support team.
How to Login
Dawson Public Power District uses the SmartHub platform for account management. This secure portal allows you to view billing history, report outages, and monitor usage.
- Visit the official Dawson Public Power District website.
- Locate and click the “Pay My Bill” button or the SmartHub icon on the homepage.
- Enter your registered E-Mail Address and Password.
- Click the “Login” button to access your dashboard.
Payment Methods
DPPD offers flexible payment solutions designed to fit your preferences, ranging from instant digital payments to traditional mail.
1. Online Payment (SmartHub)
The fastest way to pay is through the SmartHub portal. You can use a credit card, debit card, or electronic check (e-check). You can make a one-time payment or save your payment information for future use.
2. Pay by Phone
Payments can be made 24/7 using the secure Interactive Voice Response (IVR) system.
- Payment Line: 855-939-3829
- Have your account number ready to verify your identity before making a payment.
3. Auto-Pay (Bank Draft)
Eliminate the risk of late fees by signing up for automatic bank drafts. The amount due is deducted from your checking or savings account on the bill’s due date. You can enroll in this service through your SmartHub account.
4. Mail
You can mail your payment check along with the return stub from your bill. Please use the return envelope provided or send it to the Lexington office address listed below.
Customer Service Contacts
If you need to report a power outage, discuss a billing discrepancy, or start a new service, contact the Dawson Public Power District team directly.
| Contact Method | Details |
|---|---|
| Phone Number | (308) 324-2386 (General Inquiries) |
| Toll-Free | (800) 752-8305 |
| Main Office Address | 75191 Road 433 Lexington, NE 68850 |
| Mailing Address | PO Box 777 Lexington, NE 68850 |
| Business Hours | Monday – Friday: 7:30 AM – 4:30 PM (Closed on Federal Holidays) |
| Emergency / Outage | Call (800) 752-8305 (Available 24/7) |
Note: Business hours and office availability are subject to change. Always check the official website for the most current information before visiting in person.