Perennial Public Power District Login & Bill Pay Guide
Managing your electricity services with Perennial Public Power District is designed to be efficient. This guide provides a straightforward walkthrough for accessing your online account, understanding payment options, and contacting the support team in York, Nebraska.
How to Login
Perennial Public Power District utilizes the SmartHub platform for secure account management. This portal allows you to view usage data, report outages, and pay bills.
- Go to the official Perennial Public Power District website.
- Click on the “Pay My Bill” button or the SmartHub link found on the homepage.
- Enter your registered E-Mail Address and Password.
- Click “Login” to access your dashboard.
Payment Methods
Perennial offers a variety of payment methods to suit your preferences, ensuring your account remains in good standing.
1. Online Payment (SmartHub)
The fastest way to pay is through the online portal or the mobile app. You can use a Visa, MasterCard, Discover card, or an electronic check. You can also view your billing history and manage account alerts here.
2. Pay by Phone
You can make payments 24/7 using the secure Interactive Voice Response (IVR) system.
- Secure Payment Line: 1-844-262-2435
- Have your 10-digit account number ready to expedite the process.
3. Automatic Bank Draft (ACH)
Sign up for the “Operation Round Up” or standard Auto-Pay to have your bill automatically deducted from your bank account on the due date. This service is free and prevents late fees.
4. Mail or Drop Box
You can mail your payment to the district office. A secure drop box is also available at the office location for after-hours payments.
Customer Service Contacts
Whether you need to report a power outage, transfer service, or have a question about a line item on your bill, the customer service team is available to assist.
| Contact Method | Details |
|---|---|
| Phone Number | (402) 362-3355 (General Inquiries) |
| Toll-Free | (800) 289-0338 |
| Office Address | 2122 South Lincoln Avenue York, NE 68467 |
| Mailing Address | PO Box 218 York, NE 68467 |
| Business Hours | Monday – Friday: 8:00 AM – 5:00 PM (Closed on Federal Holidays) |
| Emergency / Outage | Call (800) 289-0338 or (402) 362-3355 (Available 24/7) |
Note: Business hours and contact details are subject to change. It is recommended to verify the latest information on the official Perennial Public Power District website before visiting.