Polk County Rural Public Power District Login & Bill Pay Guide
Managing your electricity service with Polk County Rural Public Power District (PCRPPD) is straightforward thanks to their digital integration. This guide provides a direct walkthrough for accessing your account, reviewing available payment methods, and contacting the support team in Stromsburg, Nebraska.
How to Login
PCRPPD utilizes the SmartHub platform to allow customers to manage their utility accounts securely. Follow these steps to access your dashboard:
- Navigate to the official Polk County Rural Public Power District website (pcrppd.com).
- Click on the “Pay Bill” button or the SmartHub logo, typically found on the homepage.
- You will be redirected to the secure login portal.
- Enter your registered E-Mail Address and Password.
- Click “Login” to view your usage and statements.
Payment Methods
PCRPPD offers several convenient ways to ensure your bill is paid on time, ranging from automated digital options to traditional mail.
1. Online Payment (SmartHub)
The most efficient method is via the SmartHub web portal or mobile app. You can pay using a Checking/Savings account, Visa, MasterCard, or Discover. The system also allows you to view detailed energy usage charts.
2. Pay by Phone
Secure payments can be made 24/7 using the automated phone system.
- Secure Payment Line: 844-859-5978
- Have your account number ready to verify your identity before proceeding with the payment.
3. Automatic Bank Draft (ACH)
To avoid missed due dates, enroll in the Auto-Pay program. The bill amount is automatically deducted from your designated bank account on the due date each month. This can be set up through the SmartHub portal or by contacting the office.
4. Mail or Drop Box
You may mail your payment check along with the bill stub. For local customers, a drop box is available at the Stromsburg office for after-hours payments.
Customer Service Contacts
If you are experiencing a power outage, need to transfer service, or have questions about a high bill, contact the PCRPPD team directly.
| Contact Method | Details |
|---|---|
| Phone Number | (402) 764-4381 (General Inquiries) |
| Toll-Free | (888) 764-4381 |
| Office Address | 115 West 3rd Street Stromsburg, NE 68666 |
| Mailing Address | PO Box 465 Stromsburg, NE 68666 |
| Business Hours | Monday – Friday: 7:00 AM – 3:30 PM (Closed on Federal Holidays) |
| Emergency / Outage | Call (402) 764-4381 (Available 24/7) |
Note: Business hours and contact procedures are subject to change. It is recommended to verify the latest information on the official PCRPPD website before visiting in person.