Southern Public Power District Login & Bill Pay Guide
Managing your electricity service with Southern Public Power District (SPPD) is straightforward thanks to their digital tools. This guide outlines the steps to access your account, the available payment avenues, and how to reach support when you need assistance.
How to Login
Southern Public Power District uses the SmartHub platform, allowing customers to view usage, report outages, and pay bills securely. Here is how to access the portal:
- Go to the official Southern Public Power District website.
- Click on the “Pay My Bill” or the SmartHub logo, typically located on the homepage.
- Enter your registered E-Mail Address and Password.
- Select “Login” to access your account dashboard.
Payment Methods
SPPD provides multiple options to ensure your bill is paid on time, catering to both digital and traditional preferences.
1. Online Payments (SmartHub)
The most convenient method is via the SmartHub portal or mobile app. You can pay using major credit/debit cards or an electronic check. This platform also allows you to schedule future payments.
2. Pay by Phone
For immediate payments without logging in, use the automated secure phone system (IVR). This service is available 24 hours a day.
- Toll-Free Payment Line: 855-938-3638
- Ensure you have your SPPD account number handy before calling.
3. Automatic Bank Draft (ACH)
Set it and forget it. You can authorize SPPD to automatically deduct the bill amount from your checking or savings account each month. This prevents late fees and requires a one-time setup form.
4. Mail or Drop Box
You can mail your payment stub and check to the district office. Additionally, drop boxes are available at the main office locations for after-hours payments.
Customer Service Contacts
Whether you are reporting a power outage, requesting a service transfer, or have inquiries about energy efficiency, the customer service team is available to help.
| Contact Method | Information |
|---|---|
| Main Phone | (308) 384-2350 or (800) 652-9390 (Mon-Fri during business hours) |
| Corporate Address | 4550 West Husker Highway Grand Island, NE 68803 |
| Mailing Address | PO Box 1687 Grand Island, NE 68802-1687 |
| Business Hours | Monday – Friday: 8:00 AM – 5:00 PM |
| Outage Reporting | Call (800) 652-9390 (Available 24/7) |
Note: Contact details and office hours are subject to change. Please verify the latest information on the official Southern Public Power District website or your most recent billing statement.