Southwest Public Power District Login & Bill Pay Guide
Managing your electricity service with Southwest Public Power District (SWPPD) is straightforward with their digital tools. This guide provides a direct walkthrough for accessing your account, reviewing payment options, and contacting the support team in Palisade, Nebraska.
How to Login
SWPPD utilizes the SmartHub platform for secure account management. This portal allows customers to view usage history, report outages, and manage billing preferences.
- Go to the official Southwest Public Power District website (swppd.com).
- Locate the “Pay My Bill” button or the SmartHub icon, usually found on the home page.
- Enter your registered E-Mail Address and Password.
- Click “Login” to access your dashboard.
Payment Methods
SWPPD offers flexible payment solutions to ensure your account remains in good standing. Choose the option that best fits your lifestyle.
1. Online Payment (SmartHub)
The most convenient method is paying via the SmartHub website or mobile app (available for iOS and Android). You can pay using a credit card, debit card, or electronic check. You can also save your payment methods for future use.
2. Pay by Phone
You can make secure payments 24/7 using the automated Interactive Voice Response (IVR) system.
- Secure Payment Line: 844-236-0272
- Have your account number ready before calling to expedite the process.
3. Auto-Pay (Bank Draft)
Avoid late fees by enrolling in the automatic bank draft program. The bill amount is deducted from your checking or savings account on the due date each month. You can sign up for this service through the SmartHub portal.
4. Mail or Drop Box
If you prefer traditional methods, mail your check and payment stub to the district office. A secure drop box is also available at the Palisade office for after-hours payments.
Customer Service Contacts
Whether you need to report a power outage, request a line extension, or have questions about your statement, the SWPPD team is available to help.
| Contact Method | Details |
|---|---|
| Phone Number | (308) 285-3295 (General Inquiries) |
| Toll-Free | (800) 379-3721 |
| Office Address | 226 Center Avenue Palisade, NE 69040 |
| Mailing Address | PO Box 460 Palisade, NE 69040 |
| Business Hours | Monday – Friday: 7:00 AM – 4:00 PM (Mountain Time) |
| Emergency / Outage | Call (800) 379-3721 (Available 24/7) |
Note: Business hours and contact details are subject to change. Please verify the latest information on the official Southwest Public Power District website before visiting in person.